Our Policies

Check In .. Please check in at the front desk each time you arrive for a swim lesson.  We will give your swimmer their colored fish. This fish is their ticket into the class and it also lets the parent know what teaching station the lesson will be taught in.  The teaching stations do not reflect class levels.  It is just an organizational tool to set up teaching stations properly.

Monthly Payment Details… We offer three forms of payment: Check, Visa or MasterCard. Payments are due before the first of the upcoming month.  Late Fee’s of $25 per month will added to payments made after the 10th of each month. The fee for a returned check is $30.00.

Make Up Lessons … We offer 1 Make Up lesson per child per month for all lessons missed within the month. The make up lesson can be scheduled 1 week in advance. You can carry these make ups over for your added convenience. There are no make up lessons for scheduled make up classes or for Private and Semi Private lessons.

Vacation/Extended Absence… If your family will be away for longer than a week, we offer a credit of $6 per lesson back to you off your normal monthly tuition. This price selection will hold your spot in the swim lesson and guarantees it will be there upon your return. Please let us know in advance that you will be gone so that we can adjust your monthly bill correctly.

Refunds… We do not offer make up’s, refunds, or credits for missed lessons unless there is a pool closure beyond our control at which time a credit will be applied to your account and deducted from your next month’s payment.

Withdrawals… If you wish to withdraw from swimming lessons, please stop by our office and fill out the withdrawal form. This form needs to be turned into the office 10 days in advance of dropping out.

Swim Diapers… Swim Diaper’s must be worn in the pool by ALL children 3 & younger who are not potty trained.